Stratus^® ftService^SM offerings are designed to complement and enhance the industry's most robust continuous-availability application solutions. When you pair Stratus' unmatched ftServer^® V Series systems with proactive technology-enabled services, you benefit from the industry's best uptime solution for VOS operating environments.

We focus on preventing downtime instead of simply providing a remedy after the fact, as others do. When your mission-critical applications require comprehensive uptime support, select Assured Availability for the OpenVOS Operating System coverage for top priority every step of the way.

This ftService offering features:

• 24 / 7 engineer response to a critical call within minutes
• Around-the-clock system monitoring
• Same-day, on-site emergency service
• Root-cause determination
• Investment protection through an ftServer system software subscription
• A designated Technical Account Manager responsible for service account management and periodic account reviews

If a critical problem arises, management escalation brings it to the attention of our executives- ensuring that the right resources are at work on the most rapid resolution possible. Stratus ftServer System Software support enables us to provide root cause determination and relief for OpenVOS operating system issues.

The most demanding application environments require the most reliable servers coupled with tightly integrated services to provide a total uptime solution. Stratus understands this better than any other solutions provider.

Specifications and descriptions are summary in nature and subject to change without notice.